Terms of Service

Last Updated: December 12, 2025

1. Agreement to Terms

By accessing or using TowerCut ("Service," "we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

TowerCut is a social media comment management platform that helps you:

  • View and manage comments from Facebook, Instagram, and TikTok
  • Moderate comments (hide, delete, flag)
  • Set up automation rules for comment moderation
  • View analytics and statistics about your engagement
  • Receive real-time notifications about new comments

3. Account Registration

To use the Service, you must:

  • Create an account with accurate and complete information
  • Be at least 18 years of age
  • Have the authority to manage the social media pages you connect
  • Keep your login credentials confidential
  • Notify us immediately of any unauthorized access

You are responsible for all activities that occur under your account.

4. Social Media Platform Compliance

By using our Service, you agree to comply with the terms and policies of:

Any violation of these third-party terms may result in termination of your account.

5. Acceptable Use

You agree NOT to use the Service to:

  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Harass, abuse, or harm others
  • Spam or send unsolicited communications
  • Distribute malware or malicious code
  • Attempt to gain unauthorized access to our systems
  • Use automated systems to scrape or collect data
  • Impersonate any person or entity
  • Interfere with or disrupt the Service

6. User Content and Data

You retain all rights to your content. By using the Service:

  • You grant us permission to access and process your social media data as necessary to provide the Service
  • You are responsible for the accuracy and legality of your content
  • You understand that comments and posts are pulled from your connected social media accounts
  • You can disconnect your accounts or delete your data at any time

7. Intellectual Property

The Service and its original content, features, and functionality are owned by TowerCut and are protected by international copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of our Service without explicit permission.

8. Subscription and Payments

Certain features may require a paid subscription:

  • Subscription fees are billed in advance on a recurring basis
  • Fees are non-refundable except as required by law
  • You can cancel your subscription at any time
  • We reserve the right to modify pricing with 30 days notice
  • Failure to pay may result in service suspension

9. Service Availability

We strive to provide reliable service but cannot guarantee:

  • 100% uptime or uninterrupted access
  • Error-free operation
  • Real-time data synchronization at all times
  • Compatibility with all devices and browsers

We may perform maintenance, updates, or modifications that temporarily affect service availability.

10. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for any indirect, incidental, or consequential damages
  • Our total liability shall not exceed the amount you paid in the last 12 months
  • We are not responsible for third-party content or actions
  • We are not liable for data loss due to your actions or third-party platform issues

11. Disclaimer of Warranties

The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.

12. Indemnification

You agree to indemnify and hold harmless TowerCut, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your use of the Service
  • Violation of these Terms
  • Violation of third-party rights
  • Your content or data

13. Data Privacy

Your use of the Service is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your data.

14. Termination

We may terminate or suspend your account immediately, without prior notice, for:

  • Violation of these Terms
  • Fraudulent or illegal activity
  • Extended inactivity
  • Request by law enforcement

You may terminate your account at any time by contacting us. Upon termination, your data will be deleted in accordance with our Privacy Policy.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of significant changes by:

  • Posting the updated Terms on this page
  • Updating the "Last Updated" date
  • Sending an email notification (for material changes)

Your continued use after changes constitutes acceptance of the new Terms.

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which TowerCut operates, without regard to its conflict of law provisions.

17. Dispute Resolution

Any disputes arising from these Terms or the Service shall be resolved through:

  • Good faith negotiation first
  • Mediation if negotiation fails
  • Binding arbitration if mediation fails

18. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force.

19. Entire Agreement

These Terms, along with our Privacy Policy, constitute the entire agreement between you and TowerCut regarding the Service and supersede all prior agreements.

20. Contact Information

For questions about these Terms, please contact us at:

TowerCut

Email: legal@towercut.com

Support: support@towercut.com

By creating an account and using TowerCut, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.